Terms and Conditions

  • The MBcare App Offer (‘Offer’) is being provided for Android Smartphone users within the territory of India only.
  • Upon subscribing to the Offer, the customer can enjoy the benefits of the Free Screen Damage Protection Plan.
  • Upon completing all steps for activation, the benefits of the MBcare App Offer shall continue to subsist so long as the customer retains the MBcare App in the registered Smartphone (device).
  • In the event a subscriber to the Offer wishes to claim for accidental damage to the device, they may do so only via the mobile application.
  • A subscriber can make a maximum of only 2 claims for damage to the device screen that is up-to Rs.10000/- in all , and each claim should not and cannot exceed Rs.5000/-.
  • The subscriber can make a claim only for the one year period from the date of subscription to the Offer.
  • Additionally, a subscriber may initiate a claim only upon expiration of 30 days from the date of first subscribing to the Offer.
  • The benefits under the Offer are available only for devices purchased from authorized sales channels in India and in respect of all major mobile brands which are serviced and repaired in India or in respect of brands that have Authorized Service centre in India.
  • MBcare App will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, technical difficulties, or any other reasons beyond MBcare App reasonable control.
  • If MBcare App suspends or cancels the Offer, all aspects of the Offer shall be deemed to be null and void. MBcare App will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer and every user of the MBcareApp accepts and agrees that he shall not create any dispute or raise any claim in this regard.
  • Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, MBcare App and the customer agree to submit to the exclusive jurisdiction of Courts at Mumbai alone.